Privacy Policy

1) Who we are

Kameez is operated by [Kameez Ltd] (“we”, “us”, “our”). Registered in England & Wales: 16487718. Registered office: 14 Hudson Close.
We are the data controller of the personal data described in this notice. If you have questions, email info@kameez.uk.

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2) What this notice covers

This notice explains how we collect and use personal data when you:

• browse kameez.uk
  
  
• place an order or create an account
  
  
• join our mailing list or referral/waitlist
  
  
• contact us by email or form
  
  
• interact with our social media
  
  

We follow UK GDPR principles: use data lawfully, fairly and transparently; collect only what’s needed; keep it accurate, secure, and only as long as necessary.

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3) What we collect

• Identity & contact: name, email, phone, billing/shipping addresses
  
  
• Order details: items purchased, price, delivery method, order notes
  
  
• Payment data: last 4 digits, payment method, status (handled by our processors; we don’t store full card details)
  
  
• Account & preferences: password (hashed), size preferences, marketing choices
  
  
• Comms: emails/messages you send us, support history
  
  
• Technical/usage: IP address, device, browser, pages viewed, referral source, cookies
  
  

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4) How we use your data & lawful bases

• Process and deliver your order; manage returns/exchanges (contract)
  
  
• Operate your account and provide customer support (contract; legitimate interests)
  
  
• Service messages about your order or impact/update reports linked to that order (legitimate interests)
  
  
• Marketing messages when you consent or where permitted to existing customers (consent; legitimate interests). You can opt out anytime
  
  
• Fraud prevention, site security, debugging, analytics (legitimate interests)
  
  
• Legal & tax compliance (legal obligation)
  
  

We only use data for the purposes collected or compatible purposes. If we need to use it for something new, we’ll explain why and the legal basis.

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5) Sharing your data

We share data with trusted providers who help us run Kameez. They only process data under our instructions:

• Store platform & hosting: Webflow
  
  
• Payments: Stripe, PayPal, Apple Pay / Google Pay (via Shopify Payments where applicable)
  
  
• Email & SMS: Klaviyo (or equivalent)
  
  
• Fulfilment & couriers: Royal Mail (UK),
  
  
• Backups & security/ops tools: [e.g., Rewind], basic analytics
  
  
• Professional services: accountants, lawyers, insurers (where needed)
  
  
• Fraud prevention & law enforcement when required by law
  
  

We do not sell your personal data.

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6) Retention

• Orders & invoices: 6 years (tax/accounting)
  
  
• Customer service messages: up to 24 months
  
  
• Marketing data: until you opt out or after 24 months of inactivity
  
  
• Account data: while your account is active; deleted or anonymised after closure unless we must keep it by law
  
  

7) Cookies

We use necessary cookies to run the site, plus analytics and (if you consent) marketing cookies. You can manage preferences via our cookie banner or your browser settings. Blocking some cookies may affect site functionality.

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8) Children

Our site is for customers 16+. We do not knowingly collect children’s data.

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9) Security

We use appropriate technical and organisational measures to protect personal data, including encrypted transport (HTTPS), access controls, and provider due-diligence. If a data breach poses a risk to you, we will notify you and the ICO where required.

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10) Your rights

Under UK data protection law you can:

• access a copy of your data
  
  
• correct inaccurate data
  
  
• delete data in certain cases
  
  
• object to or restrict processing in certain cases
  
  
• withdraw consent where that’s our legal basis
  
  
• receive your data in a portable format (where applicable)
  
  

To exercise rights, email info@kameez.uk. You can complain to the ICO at ico.org.uk; we’d appreciate the chance to resolve issues first.

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11) Marketing choices

You can opt out of marketing emails at any time by clicking unsubscribe or emailing privacy@[yourdomain].com. We will still send essential service messages about your orders.

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12) Third-party links

Our site may link to other websites. Their privacy practices are their own. Please check their notices.

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13) UK-only shipping note

We currently ship within the UK only. If this changes, we will update this notice to reflect any new data uses or transfers.

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14) Updates to this notice

We may update this policy from time to time. Changes will appear here with a new “last updated” date. Significant changes will be highlighted on-site where appropriate.

Contact:
Kameez — Privacy
Email: info@kameez.uk
Address: 14 hudson close
Blackburn
Lancashire
BB1 6DS

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